Yourdrop cancellation of order and refunds transfer

  • Failure to accept the order within 12 hours.
  • The retailer needs to enter the dispatch days that he would take to ship out a product while creating his listing on the App. Failure to dispatch the order within the maximum dispatch date mentioned in the product listing.
  • Unsuccessful attempts to accept the order from the retailer
  • Unsuccessful attempt from the buyer to take the delivery of the approved order.
  • Cancellation of order by the buyer before delivery.
  • If a buyer cancels a complete order then, as per our policies the delivery charge shall not get refunded post the products verification for cancellation.
  • Post order cancellation money shall be refunded within 48 hours.
  • After the order has been picked from store, a cancellation charge of rs 30 will be charged if cancelled by customer.
  • Customer cannot produce claims on yourdrop for losses resulting from delay or any other unforeseeable circumstances

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